Bizarro's Erie Auto Salvage and Towing

Fox Auto 2 months ago

Avoid this place at all costs! Absolutely unprofessional and dishonest. I called ahead to confirm the condition of a front door for a 2019 Mitsubishi Mirage. They assured me the door was in "good" condition. Based on their word, I drove 2.5 hours to pick it up. When I arrived, the door was completely rusted out and in terrible shape. When I called them out on lying about the condition, the staff became incredibly disrespectful and straight-up called us "shitty people." Save your time, your gas, and your sanity. These people are scammers who don't know how to treat human beings. Horrible service!

N W 2 months ago

AVOID IF AT ALL POSSIBLE There is absolutely no customer service and it clearly is learned from the top (Jen) down. Nichole has an aggressive attitude and won't admit to her own mistakes. Instead she's learned to take it out on the paying customers. I reassemble salvaged vehicles and have been in the business for many years. I've rarely come across customer service this poor. I traveled over 3 hours for hundreds worth of parts. Before travelling I confirmed with Nichole the quality of the parts and was given a quote. When I arrived, the part was damaged and I was charged a higher amount than quoted. Nichole then got loud and aggressive with me and accused me of being in the wrong. She said I took too long to pick up the parts and she blamed me because she couldn't locate her original quote. She and Jen looked and saw that the parts were of lesser quality yet proceeded to charge the higher price and told me to take myself home as if I wasn't bringing them business. Nichole said I've wasted her time and I'm cutting into her lunch. If you cannot work with people or you can't leave your drama at home when coming into work then you should consider a different job. This is very much the

Jessika Hinderliter 3 months ago

the lady at the front was amazing. their used tires are not overly priced like most places, they were quick and efficient very friendly if u need something for your call call this place

steve wickert 3 months ago

First time doing business with these great people and if I ever need anything else I will definitely check with them first. Friendly knowledgeable and hard working staff.

Darrell Wisniewski 6 months ago

Stop in and see Nikki or call.Professional, Knowledgeable and very outgoing. Best prices in town. If they don't have it they can direct you in the right place. Super reasonable prices. If I could rate this higher I would. I highly recommend doing business for all your parts you need!!